Question 1

Is Navient Wilkes-Barre a good place to work?

Accepted Answer

Employees in Wilkes-Barre have rated Navient with 3.3 out of 5 stars in 41 anonymous Glassdoor reviews. To compare, worldwide Navient employees have given a rating of 3.5 out of 5. Search open jobs at Navient in Wilkes-Barre and find out about the interview experience in Wilkes-Barre or explore more of the top rated companies in Wilkes-Barre.

Question 2

Does Navient pay well in Wilkes-Barre?

Accepted Answer

Navient employees working in Wilkes-Barre rate their compensation and benefits with 3.3 out of 5 stars based on anonymously submitted employee reviews on Glassdoor. This is 8.7% worse than the company average rating of all Navient employees. Browse Navient salaries in Wilkes-Barre to find out how much you could get paid.

Question 3

How is the work culture at Navient in Wilkes-Barre?

Accepted Answer

Employees in Wilkes-Barre have rated Navient with 3.3 out of 5 for work-life-balance (16.7% lower than company-wide rating), 3.6 out of 5 for diversity and inclusion (15.4% lower than company-wide rating), 3.2 out of 5 for culture and values (27% lower than company-wide rating) and 3 out of 5 for career opportunities (9.5% lower than company-wide rating).

Question 4

How satisfied are Navient employees in Wilkes-Barre?

Accepted Answer

51% of employees in Wilkes-Barre would recommend working at Navient to a friend, compared to 75% of Navient employees worldwide. This is based on 41 anonymous reviews submitted on Glassdoor.

Question 5

What are the top reviewed jobs at Navient?

Accepted Answer

Customer Service Representative (122), Customer Service Representative (CSR) (28), Collector (23), Collections Specialist (21), Customer Care Specialist (17), Customer Resolution Specialist (13), Loan Servicing Specialist (13), Supervisor (12), Covid-19 Contact Tracer (11), Debt Collector (11), Collector I (10), Bilingual Customer Service Representative (9), Call Center Representative (9), Manager (9), Team Lead (9)

Question 6

What are the pros of working at Navient according to real employee reviews?

Accepted Answer

"Hourly pay is good and also have incentives and bonuses" ((in 64 reviews)); "The benefits are great and there is room for growth." ((in 64 reviews)); "Remote work from home was nice." ((in 43 reviews)); "Pay was ok and the people I worked with were great" ((in 34 reviews)); "Great bonuses if you get put in the right area and easy to promote if you suck up to the right people" ((in 29 reviews))

Question 7

What are the cons of working at Navient according to real employee reviews?

Accepted Answer

"Some promotions made were out of desperation causing bad management" ((in 42 reviews)); "Will leave you waiting for help...   3 weeks of training was useless... you learned what to do once you hit the floor and other coworkers helped you." ((in 17 reviews)); "Long hours and condescending team leads" ((in 13 reviews)); "Very lazy, discouraging and disappointing upper management." ((in 12 reviews)); "There are some bad managers." ((in 12 reviews))

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Easy work and good coworkers, but low pay and long hours

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