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      Navient

      Engaged employer

      Navient reviews

      Navient - Customer Care Manager Navient Employee Review

      3.0
      31 July 2024
      Customer care manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Room for advancement, technology and tools to do the job, good benefits, PTO and other benefits.

      Cons

      Industry and regulatory complications, disconnect between senior leadership and the teams.

      Explore other reviews about Navient

      5.0
      3 July 2025
      Internal auditor
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance and hybrid

      Cons

      Restructure of organization and services

      4.0
      24 May 2026
      Financial analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy work Liked coworkers Good cafeteria

      Cons

      Very low pay Long hours

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