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Navy Federal Credit Union

Engaged employer

Very Solid Company - Anonymous employee Navy Federal Credit Union Employee Review

5.0
18 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Many opportunities to grow, however, you have to put forth effort to seek out those learning opportunities. Tons of work/life balance things such as hybrid work schedule, decent food for lunches, employee events with free food/activities. If you aren't a good fit for a role, management tries their best to find another place for you, if you work pragmatically with them to better yourself and your career. Yearly employee surveys, as well as post-event surveys, to collect feedback on management and overall feelings. I truly think the C-suite takes these surveys to heart, the only thing is they can't wave a magic wand and fix everything or pay everyone a million dollars overnight, and I think many people get angry and believe upper management isn't doing anything, ever.

Cons

Very much "who you know" to quickly climb the ranks, with the introduction of AI there looks to be an increase in workload, leaders expect you to utilize AI so you can accomplish more and more. Intern to full-time employee pipeline is not where it needs to be.

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Navy Federal Credit Union Response
3mo
We appreciate your kind review and love to hear such great feedback from our team members! Thank you for choosing Navy Federal Credit Union!

Explore other reviews about Navy Federal Credit Union

5.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance. Great benefits- 7% 401K match, 3% pension, $1K HSA match. 4 weeks vacation and 2 weeks sick leave. Discounted rate on mortgage or auto loan. Company really values tenure and employee retention. Hybrid schedule with 3 times a week for people leaders, 2 times a week for individual contributors.

Cons

Ver relationship-based. If you can't network, you likely won't have much upward mobility. Can be bureaucratic depending on your leadership.

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Navy Federal Credit Union Response
1d
Thank you for taking the time to write a review. We are glad to hear you have had such a great experience!
2.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay can be decent at times Met some great people

Cons

Processors are the garbage can of the entire loan process. We literally are help to such insane standards with no support. Apparently it’s been this way for years and even high ranking supervisors say they feel like they’re talking to a brick wall when they voice our frustrations. Since my time here that have been at least 2 employees that I’ve heard of that have either attempted jumping off our building or actually did jump off. Like how can you not implement change when people are so stressed that they are jumping off our buildings? If anyone is reading this and wondering how the stress gets that bad it’s because the better you do the more money you get but they keep raising the bar so when you’re use to that extra income and now you have to do so much more to get that extra income that you’re used to it can break a person down and higher ups know how bad we’re breaking down. It’s completely normal for a half hour workforce to go on mental health leave during the summer which is our busy season and still nothing is done. I haven’t even been here a full year. What is it going to take to actually implement a change?

3
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