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Navy Federal Credit Union

Engaged employer

Great coworkers, but management issues and low pay - Anonymous employee Navy Federal Credit Union Employee Review

2.0
15 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Coworkers are great, free coffee if you get there fast enough.

Cons

Pay is lagging behind cost of living especially with the increased commute requirements. Requirements to be on campus appear to be because one man said so. The space was not ready for the increases,they removed some of our open office spaces to cram in more cubicles, or really just desks, there are no walls. Management is checked out completely from their employees. Mid level supervisors are clueless and favoritism abounds. Working hard and enjoying your job does not get you anywhere if you haven't "impressed" the right people. New CEO needs to go. Give us someone that will foster the work environment you claim to have. Before considering nfcu think about your values. If you dont mind fear tactics, and being a number the new version of NFCU might be the place for you.

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Navy Federal Credit Union Response
1mo
Thank you for sharing your feedback with us. Our team members at Navy Federal Credit Union are extremely important to us, and we are sorry we did not meet your expectations.

Explore other reviews about Navy Federal Credit Union

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people, great pay love the work

Cons

None none none none none

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Navy Federal Credit Union Response
3d
We appreciate your kind review and love to hear such great feedback from our team members! Thank you for choosing Navy Federal Credit Union!
2.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay can be decent at times Met some great people

Cons

Processors are the garbage can of the entire loan process. We literally are help to such insane standards with no support. Apparently it’s been this way for years and even high ranking supervisors say they feel like they’re talking to a brick wall when they voice our frustrations. Since my time here that have been at least 2 employees that I’ve heard of that have either attempted jumping off our building or actually did jump off. Like how can you not implement change when people are so stressed that they are jumping off our buildings? If anyone is reading this and wondering how the stress gets that bad it’s because the better you do the more money you get but they keep raising the bar so when you’re use to that extra income and now you have to do so much more to get that extra income that you’re used to it can break a person down and higher ups know how bad we’re breaking down. It’s completely normal for a half hour workforce to go on mental health leave during the summer which is our busy season and still nothing is done. I haven’t even been here a full year. What is it going to take to actually implement a change?

3
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