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Navy Federal Credit Union

Engaged employer

NFCU Lacks Diversity and Fairness in Promotion - Anonymous employee Navy Federal Credit Union Employee Review

2.0
6 Mar 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company provides good health benefits and spends a lot of money on employee appreciation events.

Cons

NFCU advertises itself as a company that cares about its employees. However, the promotion process is unfair and lacks transparency. It is so difficult to get promoted or change job roles across departments. Also, I was once told by a recruiter that the maximum pay increase that I could receive was 10% although I was moving to a completely different department and my skills had grown exponentially. When I first started at the company I was a new parent and fresh out of school, so I wasn’t confident enough to ask for what I deserved in terms of compensation. It is ridiculously unfair that the compensation I receive any time I change roles/departments is always going to be anchored by my starting salary at the company. Also the diversity at the executive level is pathetic- don’t even get me started on the lack of diversity on the board of directors (that makes all of the decisions for the company).

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5.0
24 June 2026
Recommend
CEO approval
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Pros

Great people, great pay love the work

Cons

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Navy Federal Credit Union Response
3d
We appreciate your kind review and love to hear such great feedback from our team members! Thank you for choosing Navy Federal Credit Union!
2.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay can be decent at times Met some great people

Cons

Processors are the garbage can of the entire loan process. We literally are help to such insane standards with no support. Apparently it’s been this way for years and even high ranking supervisors say they feel like they’re talking to a brick wall when they voice our frustrations. Since my time here that have been at least 2 employees that I’ve heard of that have either attempted jumping off our building or actually did jump off. Like how can you not implement change when people are so stressed that they are jumping off our buildings? If anyone is reading this and wondering how the stress gets that bad it’s because the better you do the more money you get but they keep raising the bar so when you’re use to that extra income and now you have to do so much more to get that extra income that you’re used to it can break a person down and higher ups know how bad we’re breaking down. It’s completely normal for a half hour workforce to go on mental health leave during the summer which is our busy season and still nothing is done. I haven’t even been here a full year. What is it going to take to actually implement a change?

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