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Navy Federal Credit Union

Engaged employer

Great Company, People, and BENEFITS - Anonymous employee Navy Federal Credit Union Employee Review

5.0
9 July 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing Insurance Benefits, Pension Plan, 401K Matching, Pet Insurance, Wellness Reimbursements, and Bonuses -- Those are just some of the highlights of working here and they continually offer more and more, it's almost hard to keep up!

Cons

VERY difficult IT management protocols (and understandably so due to the nature of being a credit union), however, the processes and steps to get anything dowloaded or pushed to your computer is painful at times. This can be very disruptive during day to day tasks.

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Navy Federal Credit Union Response
1y
We appreciate your kind review and love to hear such great feedback from our team members! Thank you for choosing Navy Federal Credit Union!

Explore other reviews about Navy Federal Credit Union

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

none at all i liked it

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Navy Federal Credit Union Response
2d
Thank you for taking the time to write a review. We are glad to hear you have had such a great experience!
2.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay can be decent at times Met some great people

Cons

Processors are the garbage can of the entire loan process. We literally are help to such insane standards with no support. Apparently it’s been this way for years and even high ranking supervisors say they feel like they’re talking to a brick wall when they voice our frustrations. Since my time here that have been at least 2 employees that I’ve heard of that have either attempted jumping off our building or actually did jump off. Like how can you not implement change when people are so stressed that they are jumping off our buildings? If anyone is reading this and wondering how the stress gets that bad it’s because the better you do the more money you get but they keep raising the bar so when you’re use to that extra income and now you have to do so much more to get that extra income that you’re used to it can break a person down and higher ups know how bad we’re breaking down. It’s completely normal for a half hour workforce to go on mental health leave during the summer which is our busy season and still nothing is done. I haven’t even been here a full year. What is it going to take to actually implement a change?

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