Pros
I started working at NeoLore at the end of January 2018, I had reservations at first as it was a big step to leave my previous company but NeoLore and the owners helped make it a smooth transition. I felt very welcomed at NeoLore and it was quite obvious that this was a place that put their employees first based on how happy all the employees were. It came off odd a little at first as I've never worked somewhere like this and it was strange to me, I had a chat with the owner (Jim) and brought it up. He explained to me how he views his company and employees, conventionally the CEO, Managers, CFO, Directors would be at the top with their support staff on the bottom. The way NeoLore is ran it is the front line staff who are the most important, they interact with his clients and look after them, with out their dedication and hard work there is no NeoLore. After this was explained to me it all made sense and I realized I was in the right organization. In the world of I.T everything is always changing, after working at NeoLore for 6 months I had an amazing opportunity at another company that I could not pass up, NeoLore and the owners understood my position and what I was going through so they were very supportive and left the door open to return if circumstances changed for me. Compensation is very fair and there is a good work life balance.
Cons
Days can be long as they are 8-5 but when you are supporting many companies it makes sense to have staff working. Employees can sometimes take pranks/jokes too far, some may be put off by this but I chalk it up to a fun work environment with banter.