BEWARE - Anonymous employee New Balance Employee Review

1.0
18 Oct 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pros will never outweigh the cons at this company.

Cons

I would encourage anyone seeking employment with New Balance to consider these points: 1. Employees are treated very poorly and contractors are treated even worse. 2. Senior management is out of touch with what is really happening both inside and outside of the business. Most of them are severely under qualified. They also micromanage heavily. 3. Middle management needs a serious overhaul or at least better situational training. Some teams are ran by favoritism. 4. The company is fairly flat. Don’t expect pay to increase or any movability in terms of title or moving to another department. No recognition is provided either. 5. Virtually no training is provided by HR or your internal team so you’ll definitely feel unsupported 99% of the time. 6. Pay will be average at best. Most people are severely underpaid for their responsibilities. 7. Resources are horribly limited but yet sales and output are expected to increase. New Balance may have been a good company to work for several years ago but this is no longer the case now. So many employees all over the company are leaving because of the facts mentioned above.

Explore other reviews about New Balance

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Great employee discounts, friendly staff, and great management.

Cons

Salesy tactics and very slow during winter season.

5.0
5 Mar 2026
Recommend
CEO approval
Business outlook

Pros

New Balance has genuinely been the most positive workplace experience I've had in my career. The culture is supportive, inclusive, and full of great people. People are kind, curious, collaborative, and truly invested in helping others succeed. There is no sense of hierarchy for hierarchy's sake. Leadership is approachable, down-to-earth, always happy to listen, and continuously expresses gratitude for everyone's contributions. I feel valued everyday, both for my contributions and in the way the teams collaborate. Work-life balance is also a real strength. Being privately-held and family-owned, there is a real emphasis on employees being people outside of work. Expectations are clear and boundaries are respected, which makes it easy to bring your best self to work without feeling burnt out. It's rare to find a place where you feel this appreciated and excited about the work. And because of this, I feel motivated to do my best for the company, especially when the product is something I'm super proud to work on.

Cons

NB is not where you can expect to be promoted year over year. However, this ultimately leads to more job security, consistent large bonus pay-outs, and a more stable environment.

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