Observe the Peter Principle in action. - Anonymous employee New Balance Employee Review

3.0
28 Mar 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Overall a fantastic company with a layer intelligent hard-working employees at the bottom, and intelligent hard-working senior management at the top.

Cons

Middle management has existed forever, and seem to spend more time treading water than moving the company forward. It's a relatively new company that experienced a period of rapid growth, so the people who were successful at that time were the ones who tightly controlled everything and were less receptive to change, and then those people were promoted into key management roles. Now the company is struggling from the inside out.

Explore other reviews about New Balance

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Great employee discounts, friendly staff, and great management.

Cons

Salesy tactics and very slow during winter season.

5.0
5 Mar 2026
Recommend
CEO approval
Business outlook

Pros

New Balance has genuinely been the most positive workplace experience I've had in my career. The culture is supportive, inclusive, and full of great people. People are kind, curious, collaborative, and truly invested in helping others succeed. There is no sense of hierarchy for hierarchy's sake. Leadership is approachable, down-to-earth, always happy to listen, and continuously expresses gratitude for everyone's contributions. I feel valued everyday, both for my contributions and in the way the teams collaborate. Work-life balance is also a real strength. Being privately-held and family-owned, there is a real emphasis on employees being people outside of work. Expectations are clear and boundaries are respected, which makes it easy to bring your best self to work without feeling burnt out. It's rare to find a place where you feel this appreciated and excited about the work. And because of this, I feel motivated to do my best for the company, especially when the product is something I'm super proud to work on.

Cons

NB is not where you can expect to be promoted year over year. However, this ultimately leads to more job security, consistent large bonus pay-outs, and a more stable environment.

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