Had higher expectations - Anonymous employee New Balance Employee Review

3.0
20 Jan 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Compensation, benefits, pride of working at a well known brand, work like balance, new hires are way nicer. Your experience there (good or bad) depends on the team you’re on.

Cons

The company functions on politics, you have to know someone who knows someone to move up the ladder. Most people who have been there 5+ years think they are better than the rest, creating a toxic culture and they fail to be inclusive. Growth is really really slow, and HR doesn’t do anything about it or about the bad apples. They don’t value young talent and take advantage of them.

Explore other reviews about New Balance

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work schedule as well as employee discount

Cons

Parking can be tough on busy shopping days and weekends

5.0
5 Mar 2026
Recommend
CEO approval
Business outlook

Pros

New Balance has genuinely been the most positive workplace experience I've had in my career. The culture is supportive, inclusive, and full of great people. People are kind, curious, collaborative, and truly invested in helping others succeed. There is no sense of hierarchy for hierarchy's sake. Leadership is approachable, down-to-earth, always happy to listen, and continuously expresses gratitude for everyone's contributions. I feel valued everyday, both for my contributions and in the way the teams collaborate. Work-life balance is also a real strength. Being privately-held and family-owned, there is a real emphasis on employees being people outside of work. Expectations are clear and boundaries are respected, which makes it easy to bring your best self to work without feeling burnt out. It's rare to find a place where you feel this appreciated and excited about the work. And because of this, I feel motivated to do my best for the company, especially when the product is something I'm super proud to work on.

Cons

NB is not where you can expect to be promoted year over year. However, this ultimately leads to more job security, consistent large bonus pay-outs, and a more stable environment.

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