employer cover photo
employer logo
employer logo

New Directions Behavioral Health

Now known as Lucet

Is this your company?

It is like a never ending scene in "Get Out" - Utilization Manager New Directions Behavioral Health Employee Review

1.0
19 July 2018
Recommend
CEO approval
Business outlook

Pros

Work from home. Pay was ok. You learn to lean on each other until you jump ship.

Cons

Lack of training, lack of accountability, lack of work-life-balance, lack of leadership, lack of consistency. The HR rep was the first red flag. Incompetent. Payroll rep equally incompetent. Small company with big dreams. Not concerned with employees at all. People are working 12 hour shifts Monday-Friday and pressured to work on the weekends to not die in an ocean of work. Change is expected, but not every two seconds. People quit without notice...that is how much they hate the job. People have quit first day, first 3 months, and first 6 months. People have even stepped down due to being overwhelmed...from a licensed role to a customer service role. RUN!! Benefits are astronomical.

Explore other reviews about New Directions Behavioral Health

5.0
25 Jan 2023
Recommend
CEO approval
Business outlook

Pros

I always look forward to going to work at New Directions every morning. It’s a great remote job and has a career path. You definitely need to be a self starter and have the ability to navigate the computer and various platforms.

Cons

Pay is fairly moderate for what is expected of us to learn.

1.0
19 Sept 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Benefits were great. - Compensation - OK.

Cons

- They have horribly immature management all the way up to the CIO. - No clear direction on what the future of technology looks like for the company. - They have an overbearing CIO that most of the infrastructure team and management have major issues with. - Though there are great employees there, the talent is either suppressed by bad management decisions or is completely lacking on some teams. - Too much fighting between CIO and CISO that produces hostile work environment. - They can't keep good employees long enough. A majority of people quit within their first year. The networking team had two guys quit before they were there for 90 days and management just had to promote one of the only two network engineers left to keep him from leaving.

29
avatar
New Directions Behavioral Health Response
7y
Thank you for your post and positive comments regarding compensation and benefit– we are glad you’ve found value in them when you were employed at New Directions. It sounds like you have some specific thoughts and feedback on how you think culture and leadership could have been better when you served on the IT team. Your comments have been shared with HR, training and leadership so as efforts continue to keep morale and career satisfaction high, this specific input can be considered. Thanks for your service when employed here and we wish you the best on your new journey. If additional concerns come up, we’re still here to listen at hr@ndbh.com.
See reviews by: Helpful|Rating|Date|All