New Directions Behavioral Health Reviews

Lack of training, lack of accountability, lack of work-life-balance, lack of leadership, lack of consistency. The HR rep was the first red flag. Incompetent. Payroll rep equally incompetent. Small company with big dreams. Not concerned with employees at all. People are working 12 hour shifts Monday-Friday and pressured to work on the weekends to not die in an ocean of work. Change is expected, but not every two seconds. People quit without notice...that is how much they hate the job. People have quit first day, first 3 months, and first 6 months. People have even stepped down due to being overwhelmed...from a licensed role to a customer service role. RUN!! Benefits are astronomical.

Executive leadership and HR have almost completely overturned in the past 2 years. The changes implemented (which are frequent and usually just reinventing the wheel) have been incredibly stressful and have not had a good impact on staff. Almost all clinical staff feel that leadership staff making changes doesn't live in the real world and certainly doesn't ask them for feedback before implementing any changes. NOTICE THAT ALL THE NEGATIVE REVIEWS STARTED AFTER NEW LEADERSHIP BEGAN, AND THE RECURRING THEME IS LEADERSHIP IS NOT GOING WELL. Clinical staff feel stretched thin and unable to voice any opinions that might be negative due to leadership fear culture. Any feedback given should be positive, and wrapped up in a bow when presented to leadership, or you will be put on a performance improvement plan. Raises have been lowered this year for all staff as the merit guidelines were different than prior years, despite staff having to frequently hear how well the company is doing financially at Town Hall meetings. Every year staff fear that bonuses are going to be done away with because they wait until the last possible minute to tell anyone if bonuses got approved for the year - so it's not anything staff can count on. Additionally, many advancement opportunities require you to live/work out of the KC office, so remote staff have little opportunity for advancement.