Used to be great - Anonymous Newrez Employee Review

1.0
27 Apr 2022
Recommend
CEO approval
Business outlook

Pros

There were once many pros, but most of them don't exist anymore.

Cons

This company used to be great until the Caliber acquisition. Now it's gone downhill quickly! There have been mass layoffs in every area/division of the company (Caliber, Newrez, and Shellpoint)—including folks who have been here for 20+ yrs. They were just disposed of like they were nothing and no announcement was made. People are no longer priority here like they once were—you are just a number. They also are pushing return to office all of the sudden after talking for the past 2 yrs about offering permanent remote or hybrid options (which MANY companies are doing now). This tells me that they don't care about adapting to the new post-pandemic world we are in. Many have quit or I know are looking because of this. They also instituted a vaccine mandate and it was one of the worst communicated policies in history. They made it sound like if you didn't get vaccinated you'd be fired, so many got it because they didn't want to lose their jobs. Then they said, "Well it's okay if you don't get it, you just can't come into the office." (Which no one cares about anyway as no one wants to be there). Now that they are pushing returning to office they are only making vaccinated people come back. So if you got it to avoid losing your job, it's like you're now being punished by being forced to work in office again. It's so unethical on so many levels. Executive and senior management are literally some of the worst I've ever seen. So out of touch it's pathetic. Not to mention they can't talk to employees or answer any questions without a script. In our "town hall" meetings you must submit questions in advance and the CEO and other execs read from a teleprompter. Even the jokes are written in. I'm surprised they don't have a laugh track playing. I'm sorry, but leaders of a company should be able to step up and answer hard questions without getting the PR team involved. So many more things I could mention, but bottom line: Do not apply here. Do not apply to Shellpoint. Do not apply to Caliber. It's painted as rosy and great but this company is DYING. People are fleeing in droves. It's bad. Stay away.

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Newrez Response
4y
Thank you for voicing your concerns, we truly appreciate your honest feedback. Here at Newrez, we are committed to employee satisfaction and continuing to find ways to improve your experience. We encourage you to continue to provide feedback by contacting HR@newrez.com to discuss further. We look forward to hearing from you.

Explore other reviews about Newrez

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong leadership and consistent strive towards growth and success

Cons

None at this current time

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Newrez Response
1mo
Thanks for the positive feedback! We’re so happy to hear that you’re having a great experience with us. Your support means a lot and helps us keep moving in the right direction. We appreciate you taking the time to share your thoughts!
2.0
1 July 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great work/life balance - Awesome coworkers - Lots of opportunities to try new things and be innovative

Cons

- Senior leadership does not value remote workers and doesn't get to know them/engage with them - Frequently lays off remote employees, regardless of performance, achievements, or job role, sometimes without offering options to move or relocate. They also on occasion use underhanded tactics to pressure remote employees to leave so they don't have to pay out severance. Lastly, unless required by your state's law, they never pay out your remaining time off - If you start underpaid, you will remain underpaid even after promotions - Job performance does not impact yearly bonuses/increases. Pay doesn't keep up with inflation

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Newrez Response
1d
Thank you for sharing your experience. Your feedback matters, and we’ll make sure it’s reviewed by our team as we continue working to improve. We appreciate you taking the time to let us know your thoughts.
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