No Concern for the Welfare of Employees - Anonymous employee NexGen Agency Employee Review

A literal novel could be written on this subject. The company's policies mention a so-called "open door policy," which claims "all managers are available to discuss concerns, suggestions, or clarify policies," and "If the employee prefers not to discuss the matter with his/her supervisor or he/she feels dissatisfied after addressing the issue with the supervisor, the employee can bring the matter to the next level of authority within the department. In addition, an employee may always address questions, concerns or problems with the HR department and the SVP of Operations. An employee may, if he/she wish, bypass any step or steps in this process and go directly to any officers of the Company." Really if you bypass your immediate supervisor and go to the next level up in management you get privately chewed out for not following some "chain of command" that isn't specified anywhere. In other words you are subject to retaliation which absolutely illegal, and makes you afraid to escalate higher or report the problem out of fear of further retaliation. Whistleblowing is not only not welcome, but is punishable even though the policies claim to forbid it. One thing the company has done right is implement a work from home initiative since COVID hit the US when a lot of companies did not. Why isn't this in the "Pros" section? Because even though it has been PROVEN on a NATIONWIDE SCALE it is not necessary to return to the office, management has been trying to find a way to do so. Plus, if you don't perform at peak performance you are threatened with having to return to the office. It's literal insanity on management's part. If you are a male, avoid HR at all costs. Have one conversation with her and it becomes very obvious she's a misandrist, and once said that in a dispute between a man and a woman that the woman would probably win. I wish I had recorded the conversation. There were witnesses but they were all afraid to speak up out of fear of retaliation. She should really be a defense lawyer with her ability to use semantics to manipulate policy. And salary? HA! What a joke. After being with the company for multiple years, a group of people were hired at a HIGHER rate and with LESS responsibility. Even then you can forget the idea of a living wage. Avg rent in FL is around $1200-$1600/month. For that to cost less than 1/4 of your income which most landlords require, you'd need to make around $5800/mo. Assuming you have a 40 hour schedule (you don't), that's $36.79/hr. If you're new then you apparently get $16. Literally fast food places are hiring at the same or higher which is much less stressful and less ridiculousness to deal with. You better have like 3 roommates if you want to be able to survive. If you get sick they require a doctor's note, which sounds reasonable. If you're out more than 2 days you get written up, and sure they offer benefits like health insurance but what if you can't afford it - which most people can't with the rate of pay - and can't get a doctor's note because of it? You get written up for being poor, by the job that doesn't pay you enough to afford the insurance. It's a joke. They do yearly performance reviews and "raises" based on performance. The maximum you can get is a 3% increase of your current pay rate (that's around $0.25 for most people). They set performance standards so high that it is literally impossible to meet the 3% requirement. All of the other negative reviews people have left are 100% accurate, don't let the company's responses to those reviews fool you.