Only work here to go somewhere else - Anonymous employee NiCE Employee Review

1.0
18 Jan 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you find the right people, you can learn a lot from them on how the company works but you have to seek them out A lot of other companies will hire you after working here

Cons

Where do I start? Bro culture Everyone talks about everyone behind their back Middle management is worthless In order to be successful you have to be a yes man Good luck if your a female and you want to move up- they won’t hire you Everyone is tied to everyone is some way and can only move up if you were best friends with someone or served a mission Comp plans - don’t make any sense and you actually make less in 2022 compared to 2021 They pay less then their competition Every other month they keep talking about working in the office- just stop talking and focus on us working from home the past two years. Give us the equipment we need Cheap company that keeps talking about how much money they have made but won’t pay their people. Only come here if you want to get a better job elsewhere

Explore other reviews about NiCE

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company, Good tech stack, and engaging team

Cons

Pay scale, benefits are weaker compared to other companies of this size

4.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

With the new CEO Scott Russel, it seems he is taking on the pay compression that everyone is feeling and trying to make changes. It takes a long time though. They are promising that changes will be coming in March 2026. The worklife balance is great, working in a hybrid work at home/in office environment is great.

Cons

The pay is still lower for the industry standard. In the SDR side bizops makes a laudry list for the SDR's to not get paid on opportunities. They give 3 months for the AE's to change something up in salesforce on the opportunity and if they do, it often stops the SDR's from getting paid. They also jump over dollars to save pennies with their Top Parent Account rule and if any account get an opportunity on it and its owned by a large top parent account, the SDR cannot talk to any of the other companies under the Top Parent Account for 90 days. Sure it stops the SDR from fraud, but it also stops SDR's from selling. NiCE loses out on so much more money trying to stop the SDR's from scamming the system rather than just saying if you make an opp on an Account you can't have any other opps on that one account for 90 days, not all the accounts under the top parent account. It makes absolutely no sense.

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NiCE Response
2mo
Thank you for your review. At NiCE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! We are also proud of our sales support setup, which provides extensive sales enablement training and guidance to our team members, helping them to succeed, and ensuring that many of our salespeople are extremely well compensated. Recent updates to our performance and rewards framework further strengthen professional development and total rewards, including equity for the top 20% of employees globally. Wishing you continued success in your career journey with NiCE!
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