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      NiCE

      Engaged employer

      NiCE reviews

      Work long and hard and you shall not be rewarded, maybe one day in the distant future. - Manager NiCE Employee Review

      2.0
      10 Jan 2024
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting Industry to work in. Qtr over Qtr record profits and performance

      Cons

      Here we are in 2024 and it has just been announced that 2023 Merit will finally happen, i.e. In January 2024 merit payout based on 2022 performance Benefits - get worse every year, smoke and mirrors, sleight of hand. At a couple months away from 5 years of service earning an additional week of vacation the policy changes. To get back to that same level of vacation now requires 10 years of service. The extra week of vacation employees would have earned has been repackaged as sick days. Those with the 5+ year tenure keep the extra weeks vacation AND have sick days available. We could care less about the sick days, those are for people that may abuse time off. Give employees what they signed up for and have earned without changing the target.

      avatar
      NiCE Response
      2y
      At NICE, we have multiple processes in place to review our employees' performance and reward them accordingly. We have people-centric policies, and any policy changes are cascaded to employees in a timely manner. Our employees are certainly our greatest asset at NICE, and we invest in them to help them learn, grow their careers, and have an exciting work life with us. Should you have any concerns, we urge you to reach out to your HR business partner or manager.

      Explore other reviews about NiCE

      5.0
      29 May 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company, Good tech stack, and engaging team

      Cons

      Pay scale, benefits are weaker compared to other companies of this size

      4.0
      25 Feb 2026
      Sales development manager
      Recommend
      CEO approval
      Business outlook

      Pros

      With the new CEO Scott Russel, it seems he is taking on the pay compression that everyone is feeling and trying to make changes. It takes a long time though. They are promising that changes will be coming in March 2026. The worklife balance is great, working in a hybrid work at home/in office environment is great.

      Cons

      The pay is still lower for the industry standard. In the SDR side bizops makes a laudry list for the SDR's to not get paid on opportunities. They give 3 months for the AE's to change something up in salesforce on the opportunity and if they do, it often stops the SDR's from getting paid. They also jump over dollars to save pennies with their Top Parent Account rule and if any account get an opportunity on it and its owned by a large top parent account, the SDR cannot talk to any of the other companies under the Top Parent Account for 90 days. Sure it stops the SDR from fraud, but it also stops SDR's from selling. NiCE loses out on so much more money trying to stop the SDR's from scamming the system rather than just saying if you make an opp on an Account you can't have any other opps on that one account for 90 days, not all the accounts under the top parent account. It makes absolutely no sense.

      avatar
      NiCE Response
      2mo
      Thank you for your review. At NiCE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! We are also proud of our sales support setup, which provides extensive sales enablement training and guidance to our team members, helping them to succeed, and ensuring that many of our salespeople are extremely well compensated. Recent updates to our performance and rewards framework further strengthen professional development and total rewards, including equity for the top 20% of employees globally. Wishing you continued success in your career journey with NiCE!
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