Okay Company - Customer Success Manager NiCE Employee Review

2.0
1 May 2024
Recommend
CEO approval
Business outlook

Pros

The company for sure has a vision to grow. It is an exciting time for the AI industry, and I can say confidentially NICE is ahead. Also, my not immediate manager is incredible.

Cons

My direct supervisor is what started off the bad experience. She never gave me a chance to actually succeed... honestly I never write bad reviews about companies or people. WHY? Because I have gotten along with others. But, this manager is on her high horse, and I can confidentially say looked for ways to support her reasons why I would not be a good fit. To the point of out right harassment making the work environment beyond stressful. If you are going to work here .PLEASE make sure the management is legit or your experience will suck.

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NiCE Response
2y
As you have correctly pointed out, NICE is growing at a rapid pace on account of the strong vision and strategy of our leadership. Also, our employee surveys consistently show that there is great satisfaction with the leadership of our managers. Should you have any specific issues to discuss further, please reach out to your HR business partner.

Explore other reviews about NiCE

5.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

We have wonderful leadership at NiCE that listen, strong talent and an amazing collaborative work environment. The best company I have worked for in my career.

Cons

Work life balance takes effort and prioritization

5.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

1. Strong culture of collaboration across departments, making it easy to partner with Product, Sales, Customer Success, and Executive Leadership. 2. Significant opportunities for professional growth and ownership, with leaders empowered to drive strategy and make meaningful business impact. 3. Smart, talented colleagues who are passionate about the company's mission and consistently raise the bar on execution and innovation. 4. Fast-paced environment that encourages learning, creativity, and continuous improvement, particularly for marketing professionals looking to expand their skill set. 5. Competitive compensation and benefits, combined with flexibility and a supportive work environment that promotes work-life balance.

Cons

Some older processes that are in the process of being modernized.

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NiCE Response
3d
Thank you for sharing your experience. At NiCE, we take pride in fostering a positive work culture, and it’s great to hear that you’re enjoying your journey with us. Whether it’s building new skills or pushing boundaries, we’re here to support your growth. Wishing you continued success in your career journey with us!
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