Good place to work - Customer Success Manager (CSM) NiCE Employee Review

4.0
8 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Good benefits and people. The office is in an easy spot to get to.

Cons

Nothing to comment at this time

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NiCE Response
1y
Thank you for your review! NICE offers an exceptional work culture rooted in respect and teamwork, as reflected in our employee surveys. Wishing you continued success in your career journey at NICE.

Explore other reviews about NiCE

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company, Good tech stack, and engaging team

Cons

Pay scale, benefits are weaker compared to other companies of this size

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NiCE Response
5d
Thanks for your review! At NiCE, we’re committed to investing in our people by fostering a positive culture and providing excellent benefits. Our compensation and bonus structure remains above industry benchmarks, and we have continued to offer both even during broader global challenges. Wishing you continued success in your career journey with us!
3.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

The product itself is strong, and the market position of the company opens doors

Cons

High demand on sales performance with low company/management support from engineering, overlays, implementation and customer support

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NiCE Response
5d
Thank you for your review. At NiCE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! Our strong sales support, including enablement and training, ensures our teams are set up to perform and be well rewarded. We wish you the best for your professional endeavors!
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