False Promises of Growth and a Culture of Overtime - Technical Support Engineer NinjaOne Employee Review

2.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

The core product and technology are genuinely interesting and market-leading. Some great, talented peers on the ground-level teams who are all trying to support one another through the workload.

Cons

Extra tasks and responsibilities are constantly added to your plate under the guise of "career development" and promises of future promotion. In reality, these promises rarely materialize, and it feels more like a tactic to extract extra labor. The baseline KPIs are already set unreasonably high—achieving them practically requires working past standard hours. When you add the extra "growth" tasks on top of that, maintaining any semblance of work-life balance becomes impossible. The management style tends toward the toxic side when under pressure. If you struggle to meet the unrealistic KPIs because you are drowning in the extra tasks they assigned you, the response is micromanagement and blame rather than support or prioritization.

Explore other reviews about NinjaOne

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

NinjaOne is providing comprehensive endpoint management solution and has the potential to become one of the key players in the space. Working here is very impactful and rewarding.

Cons

Not really a con, but there are challenges related to the fast growth of the company, which need to be addressed, and are in the process of being addressed.

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

There are so many pros, so I'll keep it short and brief for each point: - Competitive salary - Excellent growth opportunities (I see promotion announced very often) - Incredible culture; Everyone is very nice and welcoming - Hybrid/Remote (Role-dependent) - Unlimited PTO - Comped lunches

Cons

- No 401K matching - That's all I can think of honestly

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