The happiness balloon deflated quickly - Sales Development Representative NinjaOne Employee Review

3.0
29 May 2021
Recommend
CEO approval
Business outlook

Pros

-Some nice colleagues -Awesome product -Was remote when I was there -I was super excited and felt like this was going to be a positive experience...sadly NO

Cons

-Was told this (after hire) “this isn’t an 8-5, we are salary” They didn’t pay enough for me to work outside those hours lmao and the person who said it from what I hear is “not all there” he would always ask “did you do scrubbing this weekend?!” Ummm HECK NOOOO I have a LIFE -Leads are ancient and ice cold -Inappropriate communication with managers/lying/distrustful -HR refused to mail equipment and you have to go out of your way unpaid to set everything up. -Try to add you to Facebook but not LinkedIn -Really poor lead generation (harassing some customers over and over again) -Does not have set training, you are left to your own devices. *Tbh I think your experience here depends what department you are in...I do know people who love it here...just was a nightmare for me!

Explore other reviews about NinjaOne

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Strong culture with talented people who genuinely care about customers and product quality. Remote-first environment provides flexibility, leadership is generally approachable, and employees have opportunities to influence products that directly impact customers. The company continues to grow and invest in engineering, creating opportunities for career development.

Cons

Rapid growth and frequent changes in business priorities can create challenges with planning and execution. Customer escalations and urgent initiatives sometimes disrupt roadmap commitments, leading to context switching and shifting expectations. As the organization scales, communication and alignment between teams can occasionally become difficult.

5.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, strong leadership, and incredible teammates. NinjaOne offers plenty of opportunities for professional growth while maintaining a collaborative and supportive work environment. I'm proud to be part of a company that values its employees and is committed to delivering exceptional results for customers.

Cons

The rapid growth and fast-paced environment can sometimes lead to shifting priorities and evolving processes. Employees need to be comfortable with change and ambiguity. That said, these challenges are typical of a high-growth company and also create opportunities for learning and career.

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