Awesome Product and Reps with Absoluty Disgusting Management. - SDR - Team Lead NinjaOne Employee Review

1.0
3 Oct 2023
Recommend
CEO approval
Business outlook

Pros

1. Pay is decent 2. Bonus and commission are decent and achievable. 3. Some coworkers are great. 4. Awsome Product with a lot of potential 5. Great Office in the City Center. 6. Step-in for your IT/Sales Career

Cons

- Work /Life Balance not nonexistent. If you want to progress then forget about 9-5. OT is not paid or even can't take time off. - Hybrid/Remote - 2 days you can work from home. In most cases even not that. - Yes, you can progress if you will hustle and do a lot of extra (non-paid) effort. - Then you will be left on your own, with no support, training or whatsoever. In the best-case scenario, Your Senior Director will tell you to learn from YT... - Micromanagement to level it's even impossible to think on your own... - No support from management, - None or close to no communication from management to SDRs or any lower level. - There is only Ninja Way and nothing more. When you bring your ideas, experience or even language proficiency you will be shut down immediately. - You have your own opinion or challenge Management - you are done. - Constant political games, gossip. Not a healthy style of managing anyone. - Benefits - poor. Close to non-existent. - Outdated approach towards Sales -just like from 80 or '90s - Management methods - oh boy... Those are not only outdated, they are literally Toxic. Management will sweep their bad decisions and mistakes or put them on the Team. - A lot of manual work with the database. As those are in many cases not accurate. When you suggest modern tools - no budget/no time/no answer/or any other excuses you can find. - A lot of empty promises from management and in some cases even pure lies. - Hire/Fire Approach. People just vanish from Slack. And that's how you know what is going on. - Management is not taking responsibility for anything. - Call, Call, Call doesn't matter the provided database is... hmmm... already touched by others or so outdated, that you calling contacts that have not worked in those companies for ages, or even dead for years. - Shady and slimy things going on constantly. Work culture depends heavily on the mood of management. So... If you enjoy being micromanaged, being pushed around and having constant pressure and you don't like to have your own opinion or approach aswell as and you are a "Yes Man" then it's a great place for you. If You are an ambitious overachiever, then Avoid at All Costs!

Explore other reviews about NinjaOne

5.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

The work culture here is fantastic, and you get to work alongside truly great people every single day. As a tech recruiter, the fast-growing environment is incredibly exciting and dynamic. One of the best parts of the job is the massive exposure you get to the overall business and long-term strategy, which really helps you grow your professional acumen

Cons

None that I can think of.

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Strong culture with talented people who genuinely care about customers and product quality. Remote-first environment provides flexibility, leadership is generally approachable, and employees have opportunities to influence products that directly impact customers. The company continues to grow and invest in engineering, creating opportunities for career development.

Cons

Rapid growth and frequent changes in business priorities can create challenges with planning and execution. Customer escalations and urgent initiatives sometimes disrupt roadmap commitments, leading to context switching and shifting expectations. As the organization scales, communication and alignment between teams can occasionally become difficult.

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