Great Product, but poor leadership - Account Manager NinjaOne Employee Review

2.0
11 June 2025
Recommend
CEO approval
Business outlook

Pros

- Lunch stipend provided when working onsite - Paid parking in a convenient downtown location - Supportive and collaborative team members - Well-designed, comfortable office space maintained by a great facilities team - Direct managers genuinely care about their teams

Cons

- Goals for individuals and teams are often unclear or hard to meet. - Senior leadership can feel dismissive or disconnected from daily challenges. - Job expectations often exceed what’s listed in the description. - Commission plans change frequently, sometimes with no notice. - Limited communication from executive leadership. - Training lacks depth and doesn’t prepare you for actual day-to-day tasks. - Unfair comparisons to international offices with different standards. - Managers can come across as out of touch with U.S. teams. - Company success' are celebrated, but the benefits rarely reach employees. - Pay appears strong on paper but doesn’t reflect market realities. - Few advancement opportunities unless moving into sales.

Explore other reviews about NinjaOne

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

NinjaOne is providing comprehensive endpoint management solution and has the potential to become one of the key players in the space. Working here is very impactful and rewarding.

Cons

Not really a con, but there are challenges related to the fast growth of the company, which need to be addressed, and are in the process of being addressed.

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

There are so many pros, so I'll keep it short and brief for each point: - Competitive salary - Excellent growth opportunities (I see promotion announced very often) - Incredible culture; Everyone is very nice and welcoming - Hybrid/Remote (Role-dependent) - Unlimited PTO - Comped lunches

Cons

- No 401K matching - That's all I can think of honestly

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