Great Product, Great Co-workers, Horrific Middle Managers - Account Executive NinjaOne Employee Review

2.0
14 Sept 2025
Recommend
CEO approval
Business outlook

Pros

High growth company, that has managed to build a smart, collaborative, & supportive group of peers. The product is pretty great and has a good reputation with customers. Great cosmetic perks - free lunch in office & private health cover

Cons

While on a high growth trajectory, internal processes, onboarding and management is a complete mess, particularly in the APAC region that is largely ignored by the wider company. Compensation is not competitive and recently hired managers/ team leads are woefully inexperienced or - in some cases - dangerously incompetent. Turnover seems extrordinarily high for a company that touts such an amazing culture - but I put this down to a combination of poor pay, absentee management and inconsistent KPI expectations. There have been at least 8 people in less than 4 months that have bailed. Quotas are grossly misaligned for the size of the region and commission plans that promote sandbagging or gutting pricing just to keep your head above water month-to-month. The disappointing thing is that this company looks great on paper - but inefficient management and no clear growth plan is killing its potential.

Explore other reviews about NinjaOne

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

NinjaOne is providing comprehensive endpoint management solution and has the potential to become one of the key players in the space. Working here is very impactful and rewarding.

Cons

Not really a con, but there are challenges related to the fast growth of the company, which need to be addressed, and are in the process of being addressed.

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

- Strong growth trajectory and market momentum. - Recognition for high performers (e.g., President's Club). - Opportunities for career advancement and earning potential. - Collaborative team environment.

Cons

- Fast-paced environment can mean frequent change. - High expectations and ambitious targets. - Growing-company processes may evolve quickly.

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