Pros
The onboarding is very thorough and organized. I enjoyed learning about the company and felt prepared for working the floor. I respect the customer service ethos. Generally kind people managing. They were mindful of accommodating schedule preferences.
Cons
My interview started almost an hour late. Any time I emailed my managers, I almost never got a response — some of it pertaining to personal needs (ie, a procedure I was having). I relocated and accepted another offer at a new location and they rescinded the offer while I was moving across the country bc I didn’t reply fast enough. I interviewed while traveling (driving) and upon arrival still had a week before my start date. They did not reply to my last message explaining there was a storm that delayed my arrival by two days. Overall, feels very focused on sales and not as human-focused as I’d prefer esp considering the model of putting customers first then employees on the floor and then corporate.