A company that doesn't practice what they preach - Commissioned Sales Associate Nordstrom Employee Review

2.0
11 Dec 2011
Recommend
CEO approval
Business outlook

Pros

management tries to grant time off requests

Cons

Their WIDE OPEN RETURN POLICY

Explore other reviews about Nordstrom

5.0
10 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great team, relaxed, positive environment.

Cons

On your feet all day.

2.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

2
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