Overworked, underpaid - Stylist Nordstrom Employee Review

You're given a hugely false sense of ownership of your own business. You are expected to work 9am - 6pm but also work your appointments in the evenings which run past 9pm, be at Nordstrom to do personal shopping at 6am and expected to work most weekends. Sales Directors are only hired from within, even if they have never had management experience. Some of the managers were great at sales but are absolutely horrible at managing people or keeping a team together. Stylists quit by the dozens. Turnover rates are so high and there's never a sense of peace in the office. You're always waiting for the next gossip of someone else that quit or was fired. It's a total revolving door. Credit and praise is given over and over again to top stylist who have the world's biggest egos. The managers and directors stroke their egos. Many of the stylists would be complete nobodies in the real word and therefore choose to stay at the company. Not real fashion. All Nordstrom brand. You're a personal shopping and order-taker, not a stylist. Pay is extremely low and nobody can live on the salary. All the stylists I knew were asking parents for money to support them. No previous experience is required to get hired here which pretty much means even if you have been in sales or marketing, you are doing the same work that a college student can do. In fact, I sat next to interns for 6 months this summer that did the same work as me. Sales goals are unreachable. The company allows anybody to sign up for the service, but expects you to sell to million dollar clients. However, most clients sign up and say they shop at Target so it's impossible to sell them a $400 sweater. You are forced to call your leads an exorbitant number of times. People get really pissed off and want nothing to do with the service. Even if someone spends 5k, you are expected to call them 4 weeks later to sell to them again. Very unnatural and sales-y. You are told you can move up but it will take years. 3+ years at a tiny, unlivable salary just for a chance, not a guarantee, of a promotion. Only the people that started with the company are successful.