It could be so good. - Anonymous employee Nordstrom Employee Review

2.0
6 Feb 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent discount. I want so badly to list more, but can't think of any. I would stay at Nordstrom if I felt that I have been valued or heard. But while leadership claims to have an open door policy, and does a very good impression of listening to employees, it is truly just for show. When I started at Nordstrom, I was so excited to work with an old company that was determined to adjust for a contemporary audience. But infighting, instability, and a gloomy atmosphere soon had me looking for a new job with a company that values my contributions. I can't wait to leave.

Cons

Petty, gossipy upper management. Nepotism at the highest levels. Cliques that make life miserable for some people who aren't "in." Top-heavy org chart with the squeakiest wheels (but not always the most skills) at the tippy-top--witness the creative VP appointment, a shocking misjudgment. Reverence for social connections that outweighs creative or business contributions. Troubling lack of ethnic diversity. Few females in C-level positions. A boys' club that makes hiring and promotion decisions based on personal preference. An org that changes about once per year. Rampant disorganization. Awful morale.

Explore other reviews about Nordstrom

5.0
5 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits and nice people

Cons

No cons to share for this company

2.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

2
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