Trunk Club - (NOT) A Nordstrom Company - Stylist Nordstrom Employee Review

1.0
28 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Nordstrom discount is about it.

Cons

Burnout - The hours they expect from you are not reasonable for the amount they pay you. Micromanagers - Management will constantly micromanage you regardless of your performance - if you're doing great they'll keep pushing you which is good but if you're not doing great they will belittle you and not treat you equally with others - you'll get labeled and essentially put on the shelf. Unicorn Life - you pretty much have to know brands already (which most employees do since its clothing) but its difficult to know BOTH mens and womans brands like a pro since you don't normally see the clothes in person (all trunk packing is done online through the Nordstrom / TC catalog its a lot of trial and error - which will kill your ever changing 4 week sales goal if you don't keep your product knowledge in order). Good luck! Oh and on top of clothes, don't forget how shoe brands fit - if they run large or small and the thousands of accessories to choose from. So get your go to items for your specific clients needs - and don't forget you have 30 mins to pack the trunk and then it expires. So set a timer! :) You also need to be great at marketing yourself and building your brand within TC and utilizing your network - so if you have wealthy friends you'll do well - if you don't, you'll struggle. Management will say its a flexible job and you control your paycheck and hours - you can work remote here and there, go to networking events, and such. What they don't say is you can only do that if you hit the insane goals they make for you (and the pay periods are in 2 week sprints but with 4 week sales goals). So if you don't hit 20k per pay period (every 14 days which is 10 work days unless you want to burnout and work weekends - good luck). And those networking events - well get ready to pay for them yourself. Want to host a happy hour with a charcuterie board at a TC location - you pay for all that out of your pocket. Have a fitting at a TC location in another city - 50% of that sale will go towards the clubhouse (ex: the $2k in house sale turns into a $1k sale). The return policy is basically like Nordstrom so get ready for returns anytime and price adjustments. They give you chromebook - which is the worst computer. You'll have to outfit your own desk space and its all an open air workspace which is fine but don't expect anything other than a white desk, cords and a desktop computer from the company. I could go on and on. . . but I'll stop there. There's also no growth opportunities within the company. You'll pretty much stay a Stylist unless you have insane Stylist sales goal numbers. There are company core values but that's just for the customer I found it didn't apply towards employees. Trunk Club sounds like the ideal company culture on paper but its not once you get integrated.

Explore other reviews about Nordstrom

5.0
17 Mar 2026
Recommend
CEO approval
Business outlook

Pros

No micro managing, fast paced, management is good and understanding.

Cons

Long hours, and down times could make time go by so slow.

2.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

2
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