All that glitters is not gold. - Buy Planner Nordstrom Employee Review

2.0
5 Apr 2018
Recommend
CEO approval
Business outlook

Pros

There are so many divisions and roles, in the corporate office, that career opportunities are numerous.

Cons

It was shocking how comfortable the company is being transparent about how little it actually cares about their employees. Most new benefits or improvements are done not with the employees in mind, but to either "save face" or remain relevant to competition. For example, there was a roll-out of new salary pay bands, Career Framework, and it is obvious that that it was not done to help employees but to give the company the appearance of having competitive salaries. Leaders were told that HR does not know how they are going to handle huge pay increases for future promotions to employees now at the bottom of their current pay band. In addition, the Open Door policy is a policy in name but not in practice. Many employees are fearful of going to HR with complaints because doing so will result in termination. These sort of things never get exposed because of the historic "promote from within" practice conditions employees to believe that they should be grateful that they have a job in the corporate office and never complain.

Explore other reviews about Nordstrom

5.0
17 Mar 2026
Recommend
CEO approval
Business outlook

Pros

No micro managing, fast paced, management is good and understanding.

Cons

Long hours, and down times could make time go by so slow.

2.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

2
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