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      Nordstrom

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      Nordstrom reviews

      Not recommended - Program Manager Nordstrom Employee Review

      1.0
      6 Nov 2018
      Program manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Discount, decent benefits, good location in Downtown Seattle

      Cons

      Workspaces are terrible. When people ask questions about the ongoing Project Triangle effort, the responses are condescending. The attitude seems to be if you don't like it, then leave Too many management levels. The Tech Operating Model was supposed to flatten the Org, but again we have Directors reporting to SR Directors. There are increasing layers between the people who do the work and the VP layer. Very few leaders know the people on their teams. Trust is non existent. There's alot of talk that it's okay to have a production issue, but in reality, you will be called on the carpet and interrogated about what happened and second guessed about any decision you made. Morale is terrible. There are no fun informal events. For example, I did not see any tech areas decorate for Halloween. Other areas of the company decorated and invited people to bring their families in to trick or treat.

      avatar
      Nordstrom Response
      7y
      Hello, Thank you for taking the time to give us feedback. I want to apologize that your experience with management, and Nordstrom culture as a whole, did not line up with who we are as a company. If you would be willing to share more details about your experience, we’d like to personally speak with you to learn how we can improve our policies in the future. Please contact us if you have the time at NordTechFeedback@nordstrom.com. Sincerely, Patrick Welch VP Technology Nordstrom

      Explore other reviews about Nordstrom

      5.0
      29 May 2026
      Data scientist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team, great management, brilliant engineers

      Cons

      Not enough salary for the time given

      2.0
      2 June 2026
      Shoe shiner
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent base pay, somewhat autonomous, great tip potential.

      Cons

      The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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