I was a huge nordstroms shopper before I worked there. I will never shop there again. - Anonymous employee Nordstrom Employee Review

1.0
21 Sept 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My co-workers were great. I had a great time with them. I still keep in touch with tons of them.

Cons

They do not care about their employees at all. THeir HR dept. is horrible and is only there for the management. If someone wants you out they will do anything to get you out until its done. Including accuse people of stealing from the store. NOrdstroms has ended up to be the biggest night mare of my life. I had to have surgery and I could not get the time needed to make a complete recovery. I took one day off and then had to call in to take the another day off and my manager threatned my job. I ended up having to have my doctor call her. My doctor told me I should sue the store. There are so many other stories like this. I have a feeling NOrdstroms will be seeing a ton of lay suits coming their way. I know of at least 5 different people that are looking into it right now just for one store. I know for sure you will see a story done on our local news soon. NOt good. They would also lie to customers into taking out a credit card during the presale. Everyone who works there acts like they love their customers but talk so badly about them when they are in the dressing rooms or as soon as they leave. Its a sad place.

Explore other reviews about Nordstrom

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Great team, great management, brilliant engineers

Cons

Not enough salary for the time given

2.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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