Nordstrom, Inc. Corporate Headquarters - Operations Manager Nordstrom Employee Review

One of the biggest advantages of working at Nordstrom is the opportunity to develop strong customer service and communication skills in a professional retail environment. Employees often enjoy benefits such as merchandise discounts, flexible scheduling, and opportunities for career growth within the company. Nordstrom is known for its commitment to customer satisfaction, which allows employees to gain valuable experience in problem-solving and sales. The company also promotes teamwork and provides training programs that help employees build confidence and advance their careers. Overall, working at Nordstrom can be a rewarding experience for individuals looking to gain retail experience while working in a supportive and customer-focused workplace

While working at Nordstrom offers many benefits, there are also some challenges to consider. Employees may experience pressure to meet sales goals and maintain high customer service standards, which can be stressful during busy seasons. Retail positions often require working evenings, weekends, and holidays, which may make it difficult to maintain a consistent schedule. Some employees also report that hours can fluctuate depending on business needs, affecting income and work-life balance. Additionally, dealing with difficult customers and standing for long periods can be physically and mentally demanding. Overall, the job can be fast-paced and rewarding, but it requires flexibility, patience, and strong interpersonal skills.

Decent base pay, somewhat autonomous, great tip potential.

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.