NEVER work at Nordstrom! - Sales Associate Nordstrom Employee Review

1.0
30 Mar 2010
Recommend
CEO approval
Business outlook

Pros

High pay-- even not great salespeople can make $16/hr plus. You just can't make that as an hourly employee at another retail place. (All salespeople are commission, except the housewares, who get hourly + commission) 20% discount on everything-- including cosmetics.

Cons

-Stupid management. Every manage I came in contact with was an overpaid salesperson. Completely unhelpful with questions. Fairly to properly train employees, but if you did something wrong, you bet they'd yell at you for it. Also, managers were unwilling to work out co-worker conflicts (I had more than one instance where a co-worker "stole" my sale-- rang up my sale under their employee number. I approached her multiple times to no avail, asked my manager for help-- nope. Said she'd help. Did nothing. - The hours are based on sales. Those who make the best sales get the best shifts. Well, how can one make good sales if they're only working bad shifts?? - The day before a sale, I worked 1 pm-12:30 a.m. with a 1/2 hr break and no over time... - HORRIBLE COMPANY! DON"T WORK FOR THEM! - Intense pressure to make sales. Turns co-workers against each other. Lack of team feeling.

Explore other reviews about Nordstrom

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Great team, great management, brilliant engineers

Cons

Not enough salary for the time given

2.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

2
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