Takes a certain type of catty biatch - Salesperson Nordstrom Employee Review

3.0
11 Aug 2010
Recommend
CEO approval
Business outlook

Pros

- Typically leaves a good taste in peoples mouth with regards to sales experience and customer service expertise - "Full time" is 34+ hours - Great customers from time to time

Cons

- Unless you want to be a floor manager, it's a dead end retail job - CATTY CATTY CATTY! Fellow salespeople are only watching out for their own commissions, while management is only watching out for their ability to impress the buyers and other higher-ups - When the economy's bad, you have zero customers -The footwear (as a female) that you have to wear. 6 months of nothing but heels/flats have permanently messed up my bone structure in my feet.

Explore other reviews about Nordstrom

5.0
7 July 2026
Recommend
CEO approval
Business outlook

Pros

Very consistent and helpful training and fun work environment and good operations and machinery

Cons

Management can vary depending on location and tips are probably less due to employee clientele

2.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

2
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