Needs Improvement - Anonymous employee Nordstrom Employee Review

2.0
29 May 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- free drinks at the bar - Okay pay - Good place for non experienced workforce members (20-25 years old) - Spend a ton of money on their facilities - Some very, very nice people do work there

Cons

- EXTREMELY HIGH TURNOVER - Lacks in communication from the top down - Acts too much like a Startup company (They were at one point but need to grow up) - Internal systems often do not work - Sorority type atmosphere - Vindictive "Leadership" team - Odd enforcement of "rules" - No write ups or disciplinary action, straight to termination - Company Culture (or lack there of) is weighted too heavily - Not many males in the company - Services cater to people who can afford to be a part of "The Club" - CEO is crazy and thinks very highly of himself - Demands all of your time, Work/life balance is non existent - 50+ hours a week, most of the time more - 24/7 availability to your clients - Ostracized once you don't meet your numbers or question the wrong person - Hard to move up the corporate ladder

Explore other reviews about Nordstrom

5.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay in retail and good discount,

Cons

4 days in office and slow reporting.

2.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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