Challenging place to sell when you know people can return anything. - Anonymous employee Nordstrom Employee Review

4.0
21 June 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Commission job is great for school because you create your own paycheck. Great customer service which applies to other jobs in the future.

Cons

Returns can destroy your morale FNL is made by people who are not working on the floor anymore and can be detached

Explore other reviews about Nordstrom

5.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay in retail and good discount,

Cons

4 days in office and slow reporting.

2.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

2
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