Good company, awful manager - Kitchen Staff Norquay Employee Review

1.0
22 July 2022
Recommend
CEO approval
Business outlook

Pros

Good staff housing, ski pass, other departments seem happy

Cons

The fnb team is so poorly ran. Everyone quits constantly and the people that stay are miserable there are try to move departments. The schedule comes out on a Saturday for the following week starting Sunday, and sometimes the manager doesn't even sent it til evening meaning you have less than 24 hours notice if you're working the next day or not. Daring to ask will get you treated like you aren't grateful to have a job. Glad to be out of there and working somewhere that people are happy to work at and pays decent WITH TIPS YEAR ROUND - norquay staff don't get tips over the winter so if you want to work on a hill that pays its fnb team tips year round then work at LL or sunshine. Work at norquay, sure but avoid the kitchen until the management changes.

Explore other reviews about Norquay

5.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Fun team staff accommodation Chill job

Cons

Pay is really not great $16 an hour won’t get you anywhere in Banff but the benefits are good

3.0
15 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Consistent hours Paid lunch Morning starts

Cons

NO overtime pay — OT hours are banked and paid at regular rate not 1.5 Bad culture — manager spends a lot of time complaining about my other employer No equipment safety standards No holiday pay — consistently had to ask why Christmas/new years/ family day were not posted on my cheque. Most foreign workers did not get holiday pay if they didn’t ask. Work life balance non-existent — nobody wants to work so you’ll consistently be called in on your days off.

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