Needs a lot of work and more structure. - Client Services North Group Employee Review

2.0
6 Dec 2019
Recommend
CEO approval
Business outlook

Pros

Operations Manager was great, and office was in a good location Downtown. Good starting point to break into the industry - but 11 months was more than enough time here.

Cons

It's a small, sort of "start up" company so of course that comes with a lot of cons. No benefits, no HR and not a lot of structure. At times I was very stressed and sometimes the lease admins could not get to my paperwork in time to process my sales. They tried to merge with another company , and I had heard from employees (current and past) that it was in a tiny office where no-one had any room to do work, and the poor women at front desk were completely unindated with work and no lunch breaks. The merger then got cancelled when one of the co-owners decided to go into business with someone else - go figure. I would recommend looking up North Group in about 5 years time and see how they are doing, but it still seems like early days and things are very messy.

Explore other reviews about North Group

1.0
10 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Coworkers were friendly and helpful.

Cons

An absolute mess. Stay far away if you value your sanity. High staff turnover. No benefits or HR. Management is horrible. Prepare to be chastised for making simple mistakes, not wanting to work during your PTO, or attending a funeral.

5.0
3 Mar 2021
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

- From birthday cupcakes, flowers “just because” or check-in calls simply to ask how you’re doing, the leadership team does an exceptional job at ensuring EVERYONE knows they are valued and appreciated 365 days of the year. - Ceilings don’t exist. There are always new opportunities being presented to grow and evolve within the team, whether you're an agent or staff - The Leadership team is continuously improving their systems, coaching, sales trainings and always doing what they can to ensure they're becoming better leaders every single day. - Everyone has a voice and everyone is heard. - Provides a team culture that truly is just like family and unlike any other - They truly have done an exceptional job over the last few years at completely turning the company around and ensuring everyone feels like they have a place and home at North Group.

Cons

I can honestly say I have not had a single bad experience with North Group. My time with the team has been nothing but full of opportunity and excitement. They have created an environment that excites you to go into the office every morning and provides every bit of support to help you get to the next level every single day.

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