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Norton Way Group

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Shambles - Automotive Service Advisor Norton Way Group Employee Review

1.0
7 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Get to drive brand new cars.

Cons

Service department is a shambles. Constantly ridiculed and belittled. Numerous complaints made with evidence, nothing done to rectify. Other Service Advisors only out for themselves, with zero support for new starters or those with limited service experience. Do not trust the employees who will pin blame on anybody but themselves or management to support you. Long hours, OTE are impossible to obtain.

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Norton Way Group Response
2y
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Explore other reviews about Norton Way Group

4.0
2 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

due to change of management, it became better

Cons

Not a lot of benefits

5.0
22 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Product, people, environment, support, leadership, opportunity to grow

Cons

High volume sales increases stress, intense working rota

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