Sadly no longer the company it used to be - Key Account Manager Novartis Employee Review

Too many restructures in the last 4-5 years, the outcomes of which have been detrimental to customer relationships and to being effective in delivering for patients. Software for CRM and sales analysis barely fit for purpose, and not designed for the sales teams that really need them. HR is now a difficult to access part of the business and centralised, so very impersonal and unresponsive. If you like your cars, then avoid Novartis. You are forced to have a company car (allowances are not an option) and they usually have to be expensive BEVs so the list is terrible due to the high cost of these vehicles and Novartis not increasing their budgets to take account of this.