Remote work is a plus, but culture struggles - Anonymous Employee Novelship Employee Review

1.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

remote, the only good thing is a remote job (I believe they set the environment as remote to cut the operational cost)

Cons

Micromanagement was a major challenge in the workplace culture. There was a strong focus on asking for improvements, but very little clear guidance or support provided to help employees develop. Compensation and workload also felt unbalanced — the salary gap between leadership and staff roles was very minimal despite having significantly different responsibilities and pressure levels.

Explore other reviews about Novelship

5.0
23 Oct 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. There’re more opportunities for growth. 2. Work closely with the core team that can learning lots from them. 3. Get valuable practical experience step by step

Cons

1. There’s constant change - continuously pivot, iterate on existing processes and update their workflows to adjust to changing client and market needs.

3
4.0
15 Oct 2025
Recommend
CEO approval
Business outlook

Pros

The experience of working at Novelship was highly polarized. On one hand, it operates in the cool sneaker and streetwear resale market, giving you access to the hottest drops and items. The team is young and energetic, which feels like a dream come true for anyone passionate about youth culture. Moreover, the company's rapid growth forces you to learn and adapt quickly, significantly boosting your resilience and skills.

Cons

However, this hyper-growth came with typical "startup pains." Internal processes were often chaotic, relying heavily on ad-hoc communication and personal relationships. Departments operated in silos, leading to significant internal friction and inefficiency. A major issue was the lack of transparency in top-level decision-making, leaving employees in the dark about the "why" behind actions, while feedback from the ground level seldom seemed to be heard. Coupled with vague career progression paths, this often led to fatigue and a sense of stagnation over time.

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