Amazing company with outstanding benefits - best work experience i've ever had! - Customer Relation Specialist Nutrafol Employee Review

5.0
17 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Supportive and approachable leadership. When working cross functionally, all teams are willing to help and support each other. The products/brand is great. Fully remote work environment. Amazing benefits (insurance, wellness breaks, unlimited PTO, monthly wellness allowances, biweekly lunch allowances, free product subscriptions, 401K match, etc.) Opportunities to grow with salary increases, promotions, bonus structures, and skill growth. The people are extremely passionate and driven. Company culture truly values their people and a work life balance.

Cons

Turnover can be a challenge at times, which can lead to taking on additional responsibilities but leadership is supportive and recognizes those efforts.

Explore other reviews about Nutrafol

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- great pay - great hours -full benefits -phone, internet and wellness stipends -annual education stipend - buys us lunch every Tuesday and Thursday

Cons

I genuinely can’t think of any

1.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent benefits and WFH stipend

Cons

This company's HR department (in combination with senior leadership) is a lawsuit waiting to happen with how reactionary they are toward employees before properly investigating claims within the parameters of state and federal laws. When they are challenged with authentic rebuttals to their inappropriate (and arguably illegal) behavior, they take zero accountability and desperately try to bail themselves out of the corner they put themselves in with their retaliatory actions. The customer support job is also a bait-and-switch call center job, and you will be micromanaged and intimidated by middle management for every second you are clocked in. You'll have to literally explain to your supervisor that you are a human who has to use the restroom when they admonish you for taking 3 minutes away from your desk.

2
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