Just Okay - Customer Experience Specialist Nutrafol Employee Review

- great pay - great hours -full benefits -phone, internet and wellness stipends -annual education stipend - buys us lunch every Tuesday and Thursday

I genuinely can’t think of any

Decent benefits and WFH stipend

This company's HR department (in combination with senior leadership) is a lawsuit waiting to happen with how reactionary they are toward employees before properly investigating claims within the parameters of state and federal laws. When they are challenged with authentic rebuttals to their inappropriate (and arguably illegal) behavior, they take zero accountability and desperately try to bail themselves out of the corner they put themselves in with their retaliatory actions. The customer support job is also a bait-and-switch call center job, and you will be micromanaged and intimidated by middle management for every second you are clocked in. You'll have to literally explain to your supervisor that you are a human who has to use the restroom when they admonish you for taking 3 minutes away from your desk.