Stay Away - Senior Associate Nutrafol Employee Review

1.0
26 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Good benefits and free lunch

Cons

This business is not set up to support growth. There are too many complexities, no processes or standard operating procedures, and no internal alignment or strategy. I could see this company start to fail in the next few months/year. The workplace is incredibly toxic and poorly managed. Senior leaders are not leaders, just decision makers who were in the right place at the right time. The CEO is not a real CEO, just a figurehead that cannot properly speak to the business. There is constant gossip and cattiness between divisions, especially senior leaders. My senior leader was unprofessional and would talk poorly about their own counterparts, executives, past employees, their own direct reports, and specifically named employees who were let go. I witnessed many times where leadership would use fear and intimidation towards their employees. This is the typical churn and burn company, they do not care about your workload or long hours. There was little to no onboarding, no company culture, no structure, and no work-life balance.

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Nutrafol Response
2y
Thank you for your feedback and bringing this to our attention. We are sorry to hear about your experience. As we’re a high growth company, we experience many challenges along the way. With that said, we continuously strive to improve the employee experience and value your feedback. As a company, we do not support that type of behavior as it goes against our core values. We encourage everyone to do regular 1:1's with their managers to ensure a sustainable work load and to manage stress. Please feel free to reach out to anyone on the People Ops team if you would like to further address your concerns. We wish you continued success in your role at Nutrafol.

Explore other reviews about Nutrafol

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- great pay - great hours -full benefits -phone, internet and wellness stipends -annual education stipend - buys us lunch every Tuesday and Thursday

Cons

I genuinely can’t think of any

1.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent benefits and WFH stipend

Cons

This company's HR department (in combination with senior leadership) is a lawsuit waiting to happen with how reactionary they are toward employees before properly investigating claims within the parameters of state and federal laws. When they are challenged with authentic rebuttals to their inappropriate (and arguably illegal) behavior, they take zero accountability and desperately try to bail themselves out of the corner they put themselves in with their retaliatory actions. The customer support job is also a bait-and-switch call center job, and you will be micromanaged and intimidated by middle management for every second you are clocked in. You'll have to literally explain to your supervisor that you are a human who has to use the restroom when they admonish you for taking 3 minutes away from your desk.

1
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