29 May 2020
Anonymous employee
ONE BCG Response
6yWe appreciate all feedback, it helps us improve and communicate better with our team. It’s unfortunate that you are facing a difficult time, we would like to take this opportunity to clarify some gaps between your understanding and the actual practices in place.
We have adopted best practices across the business including evaluations, we constantly seek to improve these. We use data and a 360-degree feedback system to eliminate things like favouritism in the system. Time to time our CEO conducts skip-level meetings to better understand views of members across all different levels and operations.
If you have any concerns, you can reach out to the CEO directly, an online form is available if you wish to share anonymous feedback.
During Covid-19, we have ensured that our employees are not impacted, no salary cuts for anyone in the company and 95% of the team members are getting increments as usual. Only the senior member’s promotions/increments will be put on hold until the end of this year, this impacts less than 5% of our employees. If you are in the 5% bracket, we hope you will understand the business need and how important it is to support all the members. As you might be aware our CEO and CTO have taken 100% pay cuts themselves for 2020.
We try our best to hire the right people and only due to lack of performance we would ever ask a person to leave. In our 20 year history, we have never laid off employees, in fact, if you check the job portals, we are still hiring for certain positions.
We already have a system in place to identify members who work beyond the regular business hours, we reward them with time off and also find solutions so they are able to maintain a work-life balance. We recognize and highlight their efforts through our recognition programs.
If you are still working with us, please come and speak with us, you can directly reach out to the CEO and highlight any concerns. You can also reach him anonymously via email and contact us form.
We care about you and are committed to transforming your difficult experience into a positive one. Thanks again for your comments.