Good company avoid IT positions - NOC Technician ONE Gas Employee Review

Be wary of IT positions here. Most of management are all bros that have worked together before and continue to hop from company to company together not figuring out they're the problem. You'll see them get away with fireable offenses time after time because they protect each other. They also just shuffle management around all the time saying its to help them experience different groups but this is typically after major complaints about the supervisor come to light and they just swap management around. Management still believes they're doing you a favor by hiring you and like to act like you should just be grateful to have a job. They don't realize that the market is in high demand for competent workers and you can find jobs else where. They treat people like this and then are surprised when they are not able to retain employees for any amount of time. If you're a contractor don't expect to be hired on after your 6 month period it will typically be years before it happens. Once you are hired on they will likely not fire you as they prefer to just shuffle incompetent employees around or promote them away from responsibility. If you're brought in and told there will be room to move up to more technical roles don't buy it. IT runs super lean here and no one ever leaves because its a safe place to skate by till retirement. There is a large group of IT that has never worked anywhere else so they're oblivious to the fact that the ONEGas way is not the best or only way and the will blindly tow the company line because of this. Constructive change to process and mentality is almost impossible here. There is also a server lack of accountability for certain groups in IT. Their managers will blindly go to bat for them yelling and ranting to shift blame without even know the story. I've never worked in an environment where IT employees were not expected to check their email or their break/fix ticketing system at all during normal business hours. You have to reach out directly to teams and tell them to check their email or tickets. Working remotely or from home is pretty taboo here. Which is why they have positions go unfilled for up to a year at a time(people don't want to move to Oklahoma for pay thats not competitive). Management has failed to adapt to this century with a lot of their policies. They allow almost all of their workers outside of HQ to wear jeans. At HQ you are not able to do this even if you're not in a public facing position. If you have pride and standards about what you do and don't like working in an IT environment where the cheapest solution is almost always implemented even at the detriment to the business isn't okay with you, then I wouldn't work here. HR is awful here. You'll constantly have to point them to their own published documents for rules on how pay, benefits, or company rules work as they can't be bothered to know them.