ONE Gas Reviews

4.1

76% would recommend to a friend

(192 total reviews)
avatar

Pierce Norton

99% approve of CEO

83% positive business outlook

ONE Gas has an employee rating of 4.1 out of 5 stars, based on 192 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ONE Gas employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

Reviews by job title

192 reviews
1.0
13 June 2018

Rates Analyst

Recommend
CEO approval
Business outlook

Pros

Benefits were good I got to use my prior experience a little

Cons

Manager had no clear direction. Training was not clear. Felt micromanaged. Review process never coincide with original due dates. The managers expectations were all over the place. Manager showed favoritism among subordinates.

1.0
23 June 2019
Recommend
CEO approval
Business outlook

Pros

Good company with great benefits, has a family first attitude which is great. A lot of areas of the company area great with great bosses.

Cons

Be wary of IT positions here. Most of management are all bros that have worked together before and continue to hop from company to company together not figuring out they're the problem. You'll see them get away with fireable offenses time after time because they protect each other. They also just shuffle management around all the time saying its to help them experience different groups but this is typically after major complaints about the supervisor come to light and they just swap management around. Management still believes they're doing you a favor by hiring you and like to act like you should just be grateful to have a job. They don't realize that the market is in high demand for competent workers and you can find jobs else where. They treat people like this and then are surprised when they are not able to retain employees for any amount of time. If you're a contractor don't expect to be hired on after your 6 month period it will typically be years before it happens. Once you are hired on they will likely not fire you as they prefer to just shuffle incompetent employees around or promote them away from responsibility. If you're brought in and told there will be room to move up to more technical roles don't buy it. IT runs super lean here and no one ever leaves because its a safe place to skate by till retirement. There is a large group of IT that has never worked anywhere else so they're oblivious to the fact that the ONEGas way is not the best or only way and the will blindly tow the company line because of this. Constructive change to process and mentality is almost impossible here. There is also a server lack of accountability for certain groups in IT. Their managers will blindly go to bat for them yelling and ranting to shift blame without even know the story. I've never worked in an environment where IT employees were not expected to check their email or their break/fix ticketing system at all during normal business hours. You have to reach out directly to teams and tell them to check their email or tickets. Working remotely or from home is pretty taboo here. Which is why they have positions go unfilled for up to a year at a time(people don't want to move to Oklahoma for pay thats not competitive). Management has failed to adapt to this century with a lot of their policies. They allow almost all of their workers outside of HQ to wear jeans. At HQ you are not able to do this even if you're not in a public facing position. If you have pride and standards about what you do and don't like working in an IT environment where the cheapest solution is almost always implemented even at the detriment to the business isn't okay with you, then I wouldn't work here. HR is awful here. You'll constantly have to point them to their own published documents for rules on how pay, benefits, or company rules work as they can't be bothered to know them.

1.0
31 Aug 2022
Recommend
CEO approval
Business outlook

Pros

A select few people actually care about other people. There are some good supervisors that care, unfortunately, their hands are tied by upper management.

Cons

One, even if you are lucky to get a decent supervisor who actually cares about their employees, their hands will always be tied by upper management who cares absolutely nothing for their workforce. Two, if you are unlucky to get a supervisor who absolutely detests you for whatever personal reason, expect to have no opportunities for advancement and expect to be written up for literally any slight infraction. For instance, I had a manager who detested me who made a point to comment about me daily on a personal level. Including telling me to cut my long hair (I'm a female), yelling at me for drinking an energy drink at 5PM on a Friday when my shift ended and I didn't work on weekends, telling me that my "shyness" (actually severe social anxiety) needed to be "fixed" and that it wasn't valid, and telling me that a prior complaint that I had with the company which was reported to the Department of Labor (and I won the case) was my fault. There were constant comments about my person, my disabilities, and my life choices by this select manager. This same manager also failed to actually train me for the position and blew of questions, despite the company supposedly having an "open door policy", and in the end she fired me since I could not do the job alone. I reported it to the Director, her boss, and was fired shortly thereafter right after returning from an FMLA leave. Lower level employees are constantly used and abused. For instance, the call center employees are constantly told that the more they volunteer the more likely they will be selected for advancement opportunities. This is a blatant lie. It is only about who you know and what upper management individuals you suck up to. Any volunteer work is moot. If you work for this company and are a female and choose to have a child. Expect to have to adhere to EXACT break times to be able to use the bathroom, pump, or puke. Anything outside of breaktimes can and will be punishable. And, yes, this is where I reported them to the Department of Labor for being a nursing mother attempting to pump when I needed to. I was told I was only allowed the time allotted by them. By the time the DOL stepped in, the stress and anxiety from being told I was close to getting fired daily caused me to lose the ability to produce milk for my child. Having any disability makes you a lesser valued employee by management and HR. It appears that it is a normal business practice for HR and Management to make you feel inferior and like you shouldn't be working at all if you have a disability. I also had a manager tell me to go on disability while I was pregnant. If you encounter a sexual harassment issue (or any harassment issue), expect management and HR to make you out to be the instigator. For instance, a male I worked with made lewd and vulgar comments to me when he discovered I enjoyed romance novels on my breaktimes. I was ordered by HR to never bring my books into work again. The covers nor titles were in any way suggestive. This man later went on to attack someone in their parking garage elevators. Expect to be vilified for using time off or taking offered time off. If you do not participate nor support United Way for any reason, even if it is for religious reasons, expect to be harassed and vilified for choosing not to. Expect to be forced to attend business meetings where the white race is vilified and talked about like trash. Expect to be recorded or reported should you in any way vent to a coworker about difficulties you have at work. Also, you will be branded as an instigator, vilified, and will eventually be reprimanded for having spoken in any way negatively about the company. If you correct a supervisor at any point in front of another employee, even if you are giving correct information and the information the supervisor is providing will ultimately get yourself or your coworkers fired, expect to get reprimanded and disciplinary action for making said supervisor look bad. And also expect to get treated like trash from said supervisor for the rest of your employment. I could go on and on about what I witnessed and what I experienced working in that hell, but I've wasted enough of my time on that place. For anyone considering working here, please reconsider. I promise you there are better, higher paying jobs out there doing the same work with far less stress, anxiety, and that will treat you a million times better. I have seen numerous people who never experienced depression or anxiety until they worked for this company. I heard numerous people have mental breakdowns, consider taking their own lives, or just losing it over a job. This place isn't worth it. The benefits aren't enough. Nothing they could offer is worth what they will put you through.

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Glassdoor has 215 ONE Gas reviews submitted anonymously by ONE Gas employees. Read employee reviews and ratings on Glassdoor to decide if ONE Gas is right for you.