Good people, huge resource issues - Associate Medical Writer OPEN Health Employee Review

3.0
11 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Lovely people and environment, flexible working, good variety of work and challenges.

Cons

Take far too much work on for the staff so poor workload balance that impacts work-life balance. Put too much on staff and are restructuring to a bottom heavy model. Progression seems subjective and inconsistent too. No or little onboarding time.

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OPEN Health Response
3y
We appreciate you taking the time to leave your feedback. OPEN Health continues to grow and whilst we are endeavouring to ensure we have the right roles and skills in place to manage this growth, we recognize that agency life is fast-paced and sometimes workload and capacity can be a challenge. We are constantly reviewing internal processes to ensure our staff have the support they need.

Explore other reviews about OPEN Health

5.0
4 June 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place. Been here almost 5 years. Highly recommend.

Cons

Well, it's been a bit tumultuous in the industry of late, but I think we're being navigated ably through it.

1
1.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

You get to work from home. That is the only benefit.

Cons

You will work overtime without compensation every single day. When it comes time for a raise you will consistently get below industry standard with no ability to negotiate or talk to the decision makers (they will just email you from an address you can not respond to, to avoid the chance that you may counter). When it comes time for a promotion they will give you a new salary that matches the position below your new one, and again, will give you no opportunity to negotiate or discuss your insulting raise. There are no bonuses at all, so get that notion out of your mind. Executive leadership cares more about creating acronyms than actually resourcing departments appropriately. And the moment you show a willingness to go above and beyond, instead of rewarding you, they will simply give you more responsibility with no additional compensation. I was recently promoted, and am now making the salary I should have been making in my last position. I had one of the VP’s at the company recently tell me that I should be making 30k more at least, and to start looking for a new job because this company doesn’t care about retaining talented employees.

5
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