Profit over people - Associate Medical Writer OPEN Health Employee Review

1.0
4 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Good salary for an entry level role Ability to WFH

Cons

'Grindset' culture. Long working hours with no remuneration/time in lieu. Cut -throat industry with unjustifiably tight deadlines. Condescending and patronising management. Poor work/life balance. Huge focus on profit Inadequate training. Lack of openness to change. Difficult to take annual leave. Often uninteresting work. Shockingly bad sick pay allowance.

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OPEN Health Response
2y
Thank you for your comments, we work hard to ensure we are competitive and can provide a great learning environment for all of our talent. Giving flexibility is key for us as it allows our people to pivot around delivering exceptional services to our clients but also to meet their needs of their private lives. We are sorry to hear you feel you have to work long hours, we seek to give people flexibility as you highlighted, we offer work from home and freedom to balance priorities, this might mean you may work different hours or times when the client may demand more but we flex to give balance. Many people enjoy this flexibility offered. We would encourage anyone who is unable to take leave to have a discussion with their leader so that the right balance can be found. We provide support that our people need when they are sick and have implemented Mental Health Allies and Employee Assistance Programme to ensure support is in place. We have invested significantly in the learning and development of our people but we will continue to focus further on this in the coming months and years ahead.

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5.0
4 June 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place. Been here almost 5 years. Highly recommend.

Cons

Well, it's been a bit tumultuous in the industry of late, but I think we're being navigated ably through it.

1
1.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

You get to work from home. That is the only benefit.

Cons

You will work overtime without compensation every single day. When it comes time for a raise you will consistently get below industry standard with no ability to negotiate or talk to the decision makers (they will just email you from an address you can not respond to, to avoid the chance that you may counter). When it comes time for a promotion they will give you a new salary that matches the position below your new one, and again, will give you no opportunity to negotiate or discuss your insulting raise. There are no bonuses at all, so get that notion out of your mind. Executive leadership cares more about creating acronyms than actually resourcing departments appropriately. And the moment you show a willingness to go above and beyond, instead of rewarding you, they will simply give you more responsibility with no additional compensation. I was recently promoted, and am now making the salary I should have been making in my last position. I had one of the VP’s at the company recently tell me that I should be making 30k more at least, and to start looking for a new job because this company doesn’t care about retaining talented employees.

5
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