3w
Thank you for sharing this. We take every review seriously, and we always want to listen when someone feels let down.
We do want to be candid, though. We're a small team with close, direct relationships across everyone here, and the experience described in this review is genuinely hard for us to recognize. Giving people room to use their own judgment - particularly when it comes to looking after our clients - is core to how we work.
We're not claiming everything is perfect, but the kind of environment described here is exactly what our culture is built to catch and fix, and it isn't something we've seen play out this way. To be direct: people at Ocean don't yell at each other.
If this was a real experience at Ocean, I'd very much welcome the chance to hear it firsthand and make things right. My door is always open - you're welcome to connect with me on LinkedIn and reach out to me directly anytime.
Warm regards,
Philipp
People & Culture, Ocean